About Time Warner High-Speed

We have a cable modem hookup with Earthlink via Time Warner Cable. It is 8:09 p.m. on Saturday night, and our high speed Internet connection has been out for about twelve hours. This is the second time in the last few months we’ve seen an outage. We’ll see how long this lasts. If they fix it soon, fine. But if it’s down in the morning not only am I going to have a chat with them about a reduced bill; but if this becomes a habit, I’m going to rethink whether I want to go back to DSL.

I just talked to them at 8:30 p.m. They have no idea what's causing the outage or when it will be fixed.