One Down and One to Go
Early this morning, I got Outlook 2001 on my iMac working again.
From reading various forums and support articles, I was fairly certain the problem lay with Outlook’s inability to resolve the name of my workplace’s mailserver, an Exchange server I was accessing through VPN. I knew from my research that Windows networks seldom had a problem finding a server with only its name. I reasoned that if that was true, I might be able to hook up to my workplace network using my Windows XP machine via VPN and determine the address of the mailserver by doing a ping. That’s exactly what worked.
I signed onto my workplace network using VPN, then went to XP’s Start Menu and selected Start/Run. In the “run” box, I simply typed in: “ping mailserver”, without the quotes and substituting the name of the mailserver on the Exchange network for “mailserver”. A command line window popped up displaying the I.P address of a server responding to two pings and then it closed, disappearing. I repeated the feat again with pen and paper in hand, quickly scribbling down the displayed i.p. address. I signed off the VPN network with my XP machine, cranked up my iMac, signed on to my workplace network using its VPN, and started Outlook 2001. Since it’s running in Classic mode, I had to wait for OS9 to start and for Outlook to present me with its “Make a new profile” block. Once it did, I typed in the Exchange server’s i.p. address in the slot where it asked for the name of my mailserver, typed in the name of my mailbox in its correct slot, and clicked on the “Test Settings” button. The settings worked; and a few moments later, I was looking at the e-mail messages sitting in my Inbox at work. I clicked on the Calendar to check it, and it was working, too. I was back in business!
So, Tiger didn’t kill the application after all.
Unfortunately, I’m not convinced that will be true for ClickNDesign 3D, the other Classic application I lost with this upgrade. The problem there does seem to be routed in Tiger’s innards. The application is not starting up in Classic mode even after being told to do so via Get Info. I’ve tried deselecting and reselecting that setting and wiping out the preference files, all to no avail. I’ve put the application up for now and will try installing it again after the 10.4.1 update, which is probably not too far down the road from now.
From reading various forums and support articles, I was fairly certain the problem lay with Outlook’s inability to resolve the name of my workplace’s mailserver, an Exchange server I was accessing through VPN. I knew from my research that Windows networks seldom had a problem finding a server with only its name. I reasoned that if that was true, I might be able to hook up to my workplace network using my Windows XP machine via VPN and determine the address of the mailserver by doing a ping. That’s exactly what worked.
I signed onto my workplace network using VPN, then went to XP’s Start Menu and selected Start/Run. In the “run” box, I simply typed in: “ping mailserver”, without the quotes and substituting the name of the mailserver on the Exchange network for “mailserver”. A command line window popped up displaying the I.P address of a server responding to two pings and then it closed, disappearing. I repeated the feat again with pen and paper in hand, quickly scribbling down the displayed i.p. address. I signed off the VPN network with my XP machine, cranked up my iMac, signed on to my workplace network using its VPN, and started Outlook 2001. Since it’s running in Classic mode, I had to wait for OS9 to start and for Outlook to present me with its “Make a new profile” block. Once it did, I typed in the Exchange server’s i.p. address in the slot where it asked for the name of my mailserver, typed in the name of my mailbox in its correct slot, and clicked on the “Test Settings” button. The settings worked; and a few moments later, I was looking at the e-mail messages sitting in my Inbox at work. I clicked on the Calendar to check it, and it was working, too. I was back in business!
So, Tiger didn’t kill the application after all.
Unfortunately, I’m not convinced that will be true for ClickNDesign 3D, the other Classic application I lost with this upgrade. The problem there does seem to be routed in Tiger’s innards. The application is not starting up in Classic mode even after being told to do so via Get Info. I’ve tried deselecting and reselecting that setting and wiping out the preference files, all to no avail. I’ve put the application up for now and will try installing it again after the 10.4.1 update, which is probably not too far down the road from now.
posted by Andy Foster at
4:22 AM
0 Comments:
Post a Comment
<< Home