Tiger and Synchronizing Entourage 2004
Microsoft reported the week of Tiger’s release that Tiger would break Entourage 2004’s ability to synchronize with Palm handhelds. Sure enough, when I upgraded to Tiger, that functionality stopped working. I was happily sitting back and waiting for Microsoft to release a patch until I wondered if the functionality might not be as broken as it had first appeared.
Unlike many in the Mac community, I have performed most of my operating system upgrades using the Upgrade path rather than the Archive and Install option. That’s a holdover from my Windows’ days, I’m sure; and it seems to be a blessing in disguise. I’m simply not experiencing the problems with applications others are seeing in Tiger. Reinstalling applications or drivers has solved most problems I’ve had with the new operating system. Would that also apply to Entourage 2004's Synching ability as well? To find out, I reinstalled the synch tool from the Additional Tools folder on the Office 2004 CD.
And it worked.
If you want to also give it a try, double-click on the Office 2004 folder, the one the CD says to drag to your hard disk, and you’ll find the Additional Tools folder inside. Open it and double-click on the Handheld Synch Installer tool to install the Entourage Conduit. Then, go to your Palm folder (in your Applications folder), open Hot Sync manager, and make sure Hot Sync is Enabled. While the application is open, go to the Hot Sync/Conduit Settings menu item and check that an Entourage Conduit is installed. Double-click on that item to check its settings. (I usually use Synchronize.) Once it’s all fixed, connect up your handheld, double-click on Conduit Manager, start up your handheld’s synch application, and see if it works. (I test transfer by going to Entourage’s Memos and opening a new memo called “Test”, synchronizing the handheld to see if it picks up the file, deleting “Test” off the handheld, and then synchronizing the handheld again to see if it deletes the file off Entourage.)
I’ve got everything running under Tiger now except for the Virtual switch networking function (which I don’t use anyway) in Virtual PC 7.01 and the application ClickNDesign 3D. I’m sure the former won’t get fixed without a patch from Microsoft, and all I can do with ClickNDesign is see if by some chance the next Tiger update (OS 10.4.1, rumored to be just days away from release) lets me run the application under Classic again. Still, I’m in a lot better shape than I thought I’d be. The Tiger upgrade hasn’t hurt much at all; and I’ve gotten more joy than pain out of it overall.
Unlike many in the Mac community, I have performed most of my operating system upgrades using the Upgrade path rather than the Archive and Install option. That’s a holdover from my Windows’ days, I’m sure; and it seems to be a blessing in disguise. I’m simply not experiencing the problems with applications others are seeing in Tiger. Reinstalling applications or drivers has solved most problems I’ve had with the new operating system. Would that also apply to Entourage 2004's Synching ability as well? To find out, I reinstalled the synch tool from the Additional Tools folder on the Office 2004 CD.
And it worked.
If you want to also give it a try, double-click on the Office 2004 folder, the one the CD says to drag to your hard disk, and you’ll find the Additional Tools folder inside. Open it and double-click on the Handheld Synch Installer tool to install the Entourage Conduit. Then, go to your Palm folder (in your Applications folder), open Hot Sync manager, and make sure Hot Sync is Enabled. While the application is open, go to the Hot Sync/Conduit Settings menu item and check that an Entourage Conduit is installed. Double-click on that item to check its settings. (I usually use Synchronize.) Once it’s all fixed, connect up your handheld, double-click on Conduit Manager, start up your handheld’s synch application, and see if it works. (I test transfer by going to Entourage’s Memos and opening a new memo called “Test”, synchronizing the handheld to see if it picks up the file, deleting “Test” off the handheld, and then synchronizing the handheld again to see if it deletes the file off Entourage.)
I’ve got everything running under Tiger now except for the Virtual switch networking function (which I don’t use anyway) in Virtual PC 7.01 and the application ClickNDesign 3D. I’m sure the former won’t get fixed without a patch from Microsoft, and all I can do with ClickNDesign is see if by some chance the next Tiger update (OS 10.4.1, rumored to be just days away from release) lets me run the application under Classic again. Still, I’m in a lot better shape than I thought I’d be. The Tiger upgrade hasn’t hurt much at all; and I’ve gotten more joy than pain out of it overall.
posted by Andy Foster at
8:50 PM
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