Outlook 2001 Problems
Other than boxing up software for sale on eBay, my big computer thing of the week has been trying to solve problems I’m having with Outlook 2001. Since I’ve switched to my “new” iMac, it won’t run or hook up with my workplace’s Windows network. The problems started last week when I tried to log on and Outlook wouldn’t log onto my Exchange server. Last night, it morphed into telling me it couldn’t write files it needed to complete its installation. I tried fixing permissions, trashing and reinstalling Outlook, and even re-installing the OS 9 System Folder. No luck at all. It’s dead in the water.
That doesn’t mean I can’t access my workplace’s e-mail from my Mac. The place is running Outlook Webmail. But I don’t really like it because accessing my address books is not straightforward. So, it will work in a pinch, but I really want better access than what it offers.
I found one user’s fix for the “can’t write” problem a few hours ago, and I’m going to try that tonight. I also took a few minutes to check my workplace mail server’s name and found there was a subtle change that might have made it difficult for Outlook to resolve the server. So, I’ll take some time tonight to see if I can get it working.
Outlook 2001 has always been temperamental in Classic. Frankly, I’d like my iMac even better if it would boot into OS 9. But the fact it can’t is another example of forced obsolescence, something that Apple is as good at performing as Microsoft. If that were not true, not only could I boot my iMac into OS 9, but I could also repartition my hard disk and run Jaguar.
Since that’s not the case, I have to get Outlook running, live with Outlook Web Access, get another copy of Virtual PC 7 and Windows XP and run it on my iMac, or use my PC to access the network at my workplace. I’d really like to relegate my PC to being only a gamer/entertainment center, and it doesn’t make a lot of sense to buy another copy of Virtual PC and Windows XP Pro when Intel based Macs may only be a few months away. So, it all hangs on whether I can get Outlook or Entourage 2004 to work, something I’ve also tried, and whether or not I get so sick of dealing with the whole thing that the cost of Virtual PC and Windows XP becomes worth it.
I tried the additional steps and manipulated various permissions in the Outlook 2001 folder and cannot sort out why Outlook can’t write some files it needs. I don’t have the time or heart to troubleshoot this any further, so I’m going to use Outlook Web Access as a substitute if I’m working from my iMac. Outlook 2001 on my PowerBook continues to work without a hitch.
(NOTE: I'm happy to report that I have Outlook 2001 up and running again. I ran Disk Utility and had it "Fix OS 9 Permissions" and then reinstalled the application. This was in conjunction with other work, i.e., cloning my entire system to a LaCie Firewire hard drive and back so I could turn off File Journaling; but I really don't think that had a bearing on getting Outlook going again.)
That doesn’t mean I can’t access my workplace’s e-mail from my Mac. The place is running Outlook Webmail. But I don’t really like it because accessing my address books is not straightforward. So, it will work in a pinch, but I really want better access than what it offers.
I found one user’s fix for the “can’t write” problem a few hours ago, and I’m going to try that tonight. I also took a few minutes to check my workplace mail server’s name and found there was a subtle change that might have made it difficult for Outlook to resolve the server. So, I’ll take some time tonight to see if I can get it working.
Outlook 2001 has always been temperamental in Classic. Frankly, I’d like my iMac even better if it would boot into OS 9. But the fact it can’t is another example of forced obsolescence, something that Apple is as good at performing as Microsoft. If that were not true, not only could I boot my iMac into OS 9, but I could also repartition my hard disk and run Jaguar.
Since that’s not the case, I have to get Outlook running, live with Outlook Web Access, get another copy of Virtual PC 7 and Windows XP and run it on my iMac, or use my PC to access the network at my workplace. I’d really like to relegate my PC to being only a gamer/entertainment center, and it doesn’t make a lot of sense to buy another copy of Virtual PC and Windows XP Pro when Intel based Macs may only be a few months away. So, it all hangs on whether I can get Outlook or Entourage 2004 to work, something I’ve also tried, and whether or not I get so sick of dealing with the whole thing that the cost of Virtual PC and Windows XP becomes worth it.
I tried the additional steps and manipulated various permissions in the Outlook 2001 folder and cannot sort out why Outlook can’t write some files it needs. I don’t have the time or heart to troubleshoot this any further, so I’m going to use Outlook Web Access as a substitute if I’m working from my iMac. Outlook 2001 on my PowerBook continues to work without a hitch.
(NOTE: I'm happy to report that I have Outlook 2001 up and running again. I ran Disk Utility and had it "Fix OS 9 Permissions" and then reinstalled the application. This was in conjunction with other work, i.e., cloning my entire system to a LaCie Firewire hard drive and back so I could turn off File Journaling; but I really don't think that had a bearing on getting Outlook going again.)
posted by Andy Foster at
6:37 AM
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