The Computer Blog

Tuesday, April 21, 2009

Adobe Reader 9.1 for Mac Dumps Fonts when Printing

My wife, who is an assistant professor of nursing at a university here, downloaded a .PDF copy of the “DASH Eating Plan” diet from the National Institute of Health’s website. When she printed it from her MacBook over our wireless network to our Okidata C3200N color printer, the copy came out with randomly missing fonts throughout the document. Wanting to eliminate the wireless network as the culprit, I downloaded the same document and re-printed it to the same color printer using our wired network and got the same result. Missing fonts were everywhere. I then closed Adobe Reader and opened the file in Apple’s Preview and tried printing it again. It worked just fine.

I went to the Adobe site and spent a few minutes looking for a Knowledge Base article on this problem but didn’t find anything. There is a generic “printing problem” article and you’re welcome to follow it but I don’t think it’s going to help you at all. So, if you run into this problem, just pull up the PDF file in Preview and have at it.

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