Unison Press Release False: Defective Mags Apparently Abandoned
In September, Unison had released a press article talking about a kit that would be made available to affected owners at a reduced cost to enable a permanent retirement of the two service bulletins above. I contacted Aircraft Spruce and, though they were unaware of the kits and the circumstances behind them (even though they had sold me the mags), they did a good job of chasing down the truth. For your perusal, I am publishing our e-mail exchange in its entirety, minus my personal e-mail address. (Like all e-mail chains, it makes the most sense if you read it from the bottom up.):
From: custsvc@aircraftspruce.com
Subject: Fw: Contact us inquiry: quote
Date: November 3, 2008 1:07:33 PM CST
To: Andy Foster
Hello,
Thank you for the info. We contacted Unison direct and they told us they do not have such a kit. This info was printed before Champion purchased the magneto division. They would not say if that was why they did not end up doing the replacement kits or not, but did confirm these are not available.
Regards,
Josh Solis
----- Original Message -----
From: Aircraft Spruce
To: customer service
Sent: Friday, October 31, 2008 10:12 AM
Subject: Fw: Contact us inquiry: quote
Josh,
Regarding the service bulletins SB2-08-A and SB3-08-A that Andy Foster was asking you about, he emailed the below attachment & I sent this email to Melody and she checked with Joe over at Unison. He said that Unison is not issuing overhaul kits - the bulletin below is NOT true.
Necia
From: Andy and Connie
To: Aircraft Spruce
Sent: Monday, October 27, 2008 3:35 PM
Subject: Re: Contact us inquiry: quote
Unison revises magneto service bulletins, issues overhaul kits
JACKSONVILLE, FLORIDA, September 15, 2008 - Unison Industries announced today that it is shipping magneto overhaul kits to authorized distributors for use with affected Slick and LASAR brand magnetos. When installed, the kits will constitute terminating actions for service bulletins SB2-08 and SB3-08 issued earlier this year. The service bulletins recommended inspections of distributor cams and carbon brushes for premature wear in certain serial number ranges of magnetos.
Revised service bulletins SB2-08A and SB3-08A, dated July 1, 2008 and September 11, 2008 respectively, recommend replacing the contact point assembly (including cam) and distributor block & gear assembly (including carbon brush) on magnetos within the serial number ranges specified with newly manufactured kits. Replacing these components will terminate the inspection regimes specified by the service bulletins. For a limited time, Unison is making both kits available to authorized distributors at a specially reduced price.
"The reliable performance of our products is a top priority," said Paul Theofan, Unison's vice president of marketing and sales. "After a thorough investigation, we have isolated the problems and developed overhaul kits to restore magneto performance to the level our customers deserve and expect."
Magnetos affected by service bulletin SB2-08A are those with serial numbers beginning with 0610XXXX through 0804XXXX and/or magnetos which have had the cam, or the cam as part of the contact point assembly kit, replaced with products shipped between October 1, 2006 and May 11, 2008.
Magnetos affected by service bulletin SB3-08A are those with serial numbers beginning with 0409XXXX through 08080453 and/or magnetos that have had the carbon brush, or the distributor block replaced with products shipped between September 1, 2004 and August 14, 2008.
All Slick and LASAR magnetos manufactured since August 15, 2008 and bearing serial numbers beginning with 08080454 are not affected by these service bulletins as they already contain the modified cams and carbon brushes.
Aircraft owners or mechanics with questions about these service bulletins can contact pistonhelp@unisonindustries.com for more information.
About Unison
Unison Industries, LLC, is a wholly owned subsidiary within General Electric Company's GE Aviation business unit. A leader in the design, manufacture and integration of electrical and mechanical components and systems for aircraft engines and airframes, Unison serves both original equipment manufacturers and aftermarket customers in the general, commercial and military aviation markets. Unison's headquarters are in Jacksonville, Florida, and it employs more than 2,000 people in eight manufacturing facilities and logistics centers worldwide. For more information, visit www.unisonindustries.com.
- end -
For More Information:
Contact: Wayne Moles, Marketing Communications Manager
(904) 739-4296
On Oct 27, 2008, at 7:18 PM, Aircraft Spruce wrote:
Andy,
We contacted our vendor and they do not have the kit you are refering to. Where did you see this kit advertised? I'm curious to see if someone is supplying a kit like this.
Regards,
Josh Solis
----- Original Message ----- From: "Aircraft Spruce"
To: "customer service"
Sent: Friday, October 24, 2008 9:54 AM
Subject: Fw: Contact us inquiry: quote
From; Andy Foster >
To:
Sent: Friday, October 24, 2008 8:25 AM
Subject: Contact us inquiry: quote
From: Andy Foster
I bought two magnetos last Nov from you, one of which was also replaced under warranty, and both of those are affected by Unison service bulletins SB2-08-A and SB3-08-A. Do you have the Unison kits that are being offered to fix the mags and invalidate those service bulletins? If so, how do I get 2? Thanks.
